PK92 Privacy Policy — How We Handle Your Data in Pakistan

This Privacy Policy describes how pk92 — the online betting and gaming platform operated at pk92.click — collects, uses, stores and protects the personal information of its members and visitors. It applies to all users who access pk92 from Pakistan or any other location, whether through a mobile browser, tablet or desktop.

When you register an account on pk92, make a deposit, place a bet, use the live casino or simply browse the platform, you share certain information with us. This policy tells you clearly what that information is and what pk92 does with it. There are no vague catch-all clauses designed to justify uses you would not reasonably expect — pk92 collects what is genuinely necessary and uses it for specific, stated purposes.

By using pk92 — creating an account, depositing funds, placing a bet or continuing to browse — you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described. If you do not agree, please discontinue your use of pk92 and, if applicable, request account closure.

This policy should be read alongside the Terms and Conditions, which form the broader legal framework governing your use of pk92. Both documents together constitute the full agreement between you and pk92 regarding your data and your membership.

PK92 collects personal information in two main ways: information you provide directly and information collected automatically as you use the platform. Here is a complete breakdown of both categories.

Information You Provide Directly:

• Registration data: Your name, mobile phone number and date of birth provided when creating a pk92 account.
• Identity verification data: Where requested, a copy of your national identity card (CNIC) or other government-issued ID to confirm your identity and age.
• Payment information: Your Easypaisa or JazzCash number, bank account details for IBFT, or card details for Visa/Mastercard deposits. See Section 4 for how payment data is handled specifically.
• Support communications: Messages sent to pk92 via live chat, email or any other support channel. These are retained to allow us to resolve your query and review previous interactions if needed.
• Responsible gaming data: Deposit limits, self-exclusion requests and session settings you configure through your pk92 account.

Information Collected Automatically:

• Device and browser data: Device type, operating system, browser version and screen resolution — used to ensure pk92 displays and functions correctly on your device.
• IP address: Used for fraud detection, location verification and security monitoring.
• Session data: Pages visited on pk92, time spent, betting and gaming activity, bet history, deposit and withdrawal history.
• Cookies and local storage: Small files stored on your device that help pk92 remember your preferences and session state. See Section 5 for full cookie details.

PK92 uses the personal data it collects for specific, legitimate purposes only. The table below maps each type of data to its purpose — so you know exactly why pk92 holds your information.

PK92 may also use aggregated, anonymised data — where no individual can be identified — to understand platform usage patterns and improve the pk92 experience for Pakistani users. This aggregated data is not personal information and is not subject to the same restrictions as identifiable data.

PK92 does not use your personal data for any purpose not listed in this policy without first obtaining your explicit consent or as required by applicable law. You will not receive unsolicited marketing from pk92 unless you have opted in to receive promotional communications through your account settings.

All financial transactions on pk92 are conducted in Pakistani Rupees. PK92 accepts deposits and processes withdrawals through Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa or Mastercard issued by Pakistani banks.

When you make a deposit or withdrawal on pk92, payment processing is handled by the relevant third-party payment provider — Easypaisa, JazzCash, your bank and so on. PK92 receives confirmation of your transaction and your registered payment identifier (mobile number or account number) but does not store full card numbers or full bank account numbers on its own servers.

Payment data shared with pk92 is used solely for the purposes of processing your deposits and withdrawals, verifying that withdrawals are directed to accounts in your own name (as required by anti-money laundering policy) and resolving any payment disputes.

Transaction records — the amount, date, method and direction (deposit or withdrawal) — are retained as part of your account history for the periods described in Section 7. These records are used by pk92 for financial reconciliation, regulatory compliance and to respond to any dispute you raise about a specific transaction.

PK92 will never ask for your Easypaisa or JazzCash PIN, your internet banking password or your card CVV via any communication channel. If you receive any such request claiming to be from pk92, it is fraudulent — contact support@pk92.click immediately.

PK92 uses cookies and similar technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. PK92 uses the following categories of cookies:

• Essential cookies: These are required for pk92 to function. They maintain your logged-in session, remember your language preference and ensure your bet slip persists between pages. You cannot opt out of essential cookies without breaking basic pk92 functionality.
• Analytics cookies: These help pk92 understand how users interact with the platform — which pages are visited most, where users drop off and how long sessions typically last. This data is aggregated and anonymised. PK92 uses this to improve the user experience for Pakistani members.
• Functional cookies: These remember choices you have made — such as responsible gaming settings or odds display format — so you do not have to configure them on every visit to pk92.

PK92 does not use third-party advertising cookies. You will not be tracked by pk92 across other websites for the purpose of serving targeted advertisements.

PK92 also uses local storage — a similar technology to cookies but with a larger capacity — to store your session preferences on device. Local storage data is used exclusively within the pk92 platform and is not accessible to third parties.

PK92 does not sell your personal data. Your information is shared only in the specific, limited circumstances described below.

• Payment processors: Your payment identifier and transaction details are shared with the relevant payment provider (e.g. Easypaisa, JazzCash, your bank) solely for the purpose of processing your deposit or withdrawal. Each payment provider operates under its own privacy policy governing how it handles this data.
• Identity verification providers: Where pk92 requests identity verification, your submitted documents may be processed by a licensed third-party verification service. These providers are bound by confidentiality obligations and use your documents only for verification purposes.
• Game providers: Live casino and crash game providers (including Evolution Gaming and Pragmatic Play Live) receive your session data — such as bet amounts and outcomes — to facilitate the game you are playing. These providers are internationally regulated and operate under their own data protection frameworks.
• Regulatory and legal requirements: Where required by applicable law, legal process or a lawful request from a government authority, pk92 may disclose your personal data. PK92 will not disclose data beyond what is specifically required and will notify you where legally permitted to do so.
• Anti-fraud and AML compliance: In cases of suspected fraud, money laundering or Terms and Conditions breach, pk92 may share relevant account information with appropriate financial intelligence or law enforcement bodies.

PK92 retains personal data for as long as it is necessary for the purposes for which it was collected, and for any additional period required by legal or regulatory obligations.

• Active account data: Your account registration information, betting history and payment records are retained for the full duration of your pk92 membership.
• Closed account data: When an account is closed — voluntarily or otherwise — pk92 retains core account and transaction records for a minimum of five years. This retention period reflects standard financial record-keeping requirements for businesses handling payment transactions.
• Identity verification documents: Where CNIC or other identity documents have been submitted, these are retained for the period required under applicable anti-money laundering regulations — typically five years from the date of submission or the last transaction, whichever is later.
• Support communications: Chat and email records are retained for two years to allow pk92 to reference previous interactions if needed.
• Analytics data: Anonymised, aggregated usage data with no link to individual members is retained indefinitely for platform improvement purposes.

Once a retention period expires and there is no legal obligation requiring continued storage, pk92 securely deletes or anonymises the relevant data. You can request information about what data pk92 holds about you and request deletion where applicable — see Section 8 for your rights.

PK92 respects your right to understand and control how your personal information is used. The following rights are available to all pk92 members. To exercise any of them, contact support@pk92.click with your request and your registered mobile number for account verification.

PK92 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These include:

• SSL/TLS encryption: All data transmitted between your device and pk92 is encrypted using TLS 1.2 or higher. You will see the padlock icon in your browser when accessing pk92.
• Data access controls: Personal data held by pk92 is accessible only to staff and systems with a legitimate operational need. Access is logged and reviewed.
• Payment tokenisation: Card payment details are tokenised — pk92 holds a secure reference token rather than raw card numbers. Full card data is handled exclusively by certified payment processors.
• Fraud detection systems: PK92 operates automated systems that monitor account activity for patterns consistent with fraud, account takeover or prohibited conduct. Suspicious activity triggers a security review.
• Secure data storage: Personal data is stored on servers with physical and logical access controls, regular security patching and backup procedures.

Despite these measures, no online system is completely immune from security risks. PK92 cannot guarantee absolute security, but commits to notifying affected members promptly if a data breach occurs that is likely to result in a risk to their rights or freedoms.

PK92 is strictly an adults-only platform. Persons under 18 years of age are not permitted to register, access or use pk92 in any capacity. PK92 does not knowingly collect personal data from anyone under 18.

During account registration, pk92 requires each applicant to confirm they are 18 or older. Identity verification — including CNIC submission — is used to confirm age claims where there is any reasonable doubt. Any account where the holder is found to be under 18 will be immediately suspended and all balances frozen pending investigation.

If you are a parent or guardian and believe that a minor has accessed pk92 using your or their own device, please contact pk92 support at support@pk92.click immediately. PK92 also recommends the use of parental control software on shared devices to prevent minors from accessing gambling platforms.

PK92 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law or to clarify existing practices. When updates are made, the "Last Updated" date at the top of this page will be revised.

For significant changes — particularly those that expand how pk92 uses your personal data — pk92 will notify active members via the registered mobile number or email address where provided. For minor clarifications that do not change the substance of how your data is used, the updated policy will be posted without individual notification.

If you have any questions about this Privacy Policy, wish to exercise any of your rights described in Section 8, or want to raise a concern about how pk92 has handled your personal data, you can contact the pk92 support team through any of the following channels:

• Live Chat: Available 24/7 within the pk92 platform. For privacy-related queries, specify that your request relates to personal data so it can be routed correctly.
• Email: support@pk92.click — for data access requests, deletion requests or concerns, email is the preferred channel as it creates a clear record. Responses to data-related requests will be provided within 30 days of your verified request.

When contacting pk92 about a privacy matter, please include your registered mobile number and a brief description of your request. PK92 will verify your identity before actioning any request relating to personal data, to protect you against unauthorised requests by third parties.

PK92 takes privacy complaints seriously and will investigate all concerns raised. If you are not satisfied with pk92's response, you may have rights to raise the matter with the appropriate regulatory authority in your jurisdiction.